UNIFIED PRIVACY POLICY FOR UAE AND KSA
AirBridge FZ-LLC (in the United Arab Emirates) and AirBridge Company (in the Kingdom of Saudi Arabia) (collectively and individually called “AirBridge” where applicable) and its affiliates (“we”) may collect the following personal information about its customers and other business contacts (“you”): names, passport details, emails, addresses and telephone numbers.
It is our policy to collect only a minimum information level required to complete the respective request, in accordance with applicable data protection laws in jurisdictions where we operate, including the UAE Federal Decree Law No. 45 of 2021 and the KSA Personal Data Protection Law (PDPL).
Ways of collecting information
AirBridge may collect your personal data in several ways, including, but not limited to:
• ordering a product or service
• submitting our contact form for an enquiry regarding our products, job vacancies or otherwise
• requesting a quotation regarding a product offering
• through cookies placed on your computer or (mobile) device when visiting our websites (see our Cookie Policy for details);
• other communication with us in person, by email, phone or post
We strive to collect personal data fairly, transparently, and with your knowledge and, where legally required, your consent.
How do we use information about you?
When you provide personal information to us, we may use it for any of the purposes referred to in this Privacy Statement or as stated at the point of collection (or as obvious from the context of collection), including:
• to administer and manage your requests
• to sort and analyze user data
• for recruitment purposes
• to develop our businesses and services
• to manage our relationship and provide you the information
• any other purposes for which you provided the information to us
We rely on one or more of the following legal bases to process your personal information:
• your explicit consent, where legally required
• our legitimate interests in the effective delivery of information, products, and services to you (provided these do not interfere with your rights and expectations)
• to comply with legal or regulatory obligations
• to perform or enter into a contract with you
• to protect your vital interests or the safety of others
We do not use your personal information for profiling or automated decision-making without your knowledge or consent.
Your rights
Subject to applicable laws in your jurisdiction, including KSA and UAE laws, you may have the following rights:
• the right to access and obtain a copy of your personal data
• the right to correct or update your personal information
• the right to request deletion, subject to retention obligations
• the right to withdraw consent, where applicable
• the right to restrict or object to certain types of processing
• the right to lodge a complaint with the relevant supervisory authority in your country
To exercise any of your rights, please contact us using the information provided below, under the right to complain.
Security of personal information
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised persons are provided access to personally identifiable information collected via the website AirBridge.com or otherwise. Such individuals have received appropriate training and are bound by confidentiality.
How do we transfer and store information about you?
We are a global organization with entities and service providers around the world. Your personal data may be transferred to and stored outside the country where you are located. This includes countries that may not have laws offering equivalent levels of data protection.
For transfers from KSA and UAE, we implement necessary legal safeguards, including:
• ensuring the recipient country provides adequate protection as assessed by relevant authorities (e.g., Saudi Data and Artificial Intelligence Authority (SDAIA) or UAE Data Office), or
• using contractual clauses approved by the competent authority
• obtaining your explicit consent, where required under applicable laws
We may also make use of secure cloud-based services to store your data. All third-party providers are contractually obligated to handle your data securely and only for specified purposes, in line with legal requirements.
How long will we keep information about you?
We will retain your personal information on our systems only for as long as needed for the purposes stated in this Privacy Policy, or as required by law. Retention may also be extended if necessary to establish, bring, or defend legal claims. For example, we retain contact information (such as mailing list data) for 12 (twelve) months unless otherwise required by applicable regulations.
Right to complain
You have the right to raise a complaint about how your data is being processed. If you are based in the UAE or Saudi Arabia, you may file a complaint with the respective data protection authority:
• In the UAE: The UAE Data Office
• In KSA: The Saudi Data and Artificial Intelligence Authority (SDAIA)
We recommend contacting us first so we can attempt to resolve your concern directly.
Contact us at: uae@airbridge.com
Changes to this Privacy Statement
We may update this Privacy Statement at any time by publishing an updated version. The new version will be effective from the date of publication. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your data.
It is our policy to collect only a minimum information level required to complete the respective request, in accordance with applicable data protection laws in jurisdictions where we operate, including the UAE Federal Decree Law No. 45 of 2021 and the KSA Personal Data Protection Law (PDPL).
Ways of collecting information
AirBridge may collect your personal data in several ways, including, but not limited to:
• ordering a product or service
• submitting our contact form for an enquiry regarding our products, job vacancies or otherwise
• requesting a quotation regarding a product offering
• through cookies placed on your computer or (mobile) device when visiting our websites (see our Cookie Policy for details);
• other communication with us in person, by email, phone or post
We strive to collect personal data fairly, transparently, and with your knowledge and, where legally required, your consent.
How do we use information about you?
When you provide personal information to us, we may use it for any of the purposes referred to in this Privacy Statement or as stated at the point of collection (or as obvious from the context of collection), including:
• to administer and manage your requests
• to sort and analyze user data
• for recruitment purposes
• to develop our businesses and services
• to manage our relationship and provide you the information
• any other purposes for which you provided the information to us
We rely on one or more of the following legal bases to process your personal information:
• your explicit consent, where legally required
• our legitimate interests in the effective delivery of information, products, and services to you (provided these do not interfere with your rights and expectations)
• to comply with legal or regulatory obligations
• to perform or enter into a contract with you
• to protect your vital interests or the safety of others
We do not use your personal information for profiling or automated decision-making without your knowledge or consent.
Your rights
Subject to applicable laws in your jurisdiction, including KSA and UAE laws, you may have the following rights:
• the right to access and obtain a copy of your personal data
• the right to correct or update your personal information
• the right to request deletion, subject to retention obligations
• the right to withdraw consent, where applicable
• the right to restrict or object to certain types of processing
• the right to lodge a complaint with the relevant supervisory authority in your country
To exercise any of your rights, please contact us using the information provided below, under the right to complain.
Security of personal information
We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. Only authorised persons are provided access to personally identifiable information collected via the website AirBridge.com or otherwise. Such individuals have received appropriate training and are bound by confidentiality.
How do we transfer and store information about you?
We are a global organization with entities and service providers around the world. Your personal data may be transferred to and stored outside the country where you are located. This includes countries that may not have laws offering equivalent levels of data protection.
For transfers from KSA and UAE, we implement necessary legal safeguards, including:
• ensuring the recipient country provides adequate protection as assessed by relevant authorities (e.g., Saudi Data and Artificial Intelligence Authority (SDAIA) or UAE Data Office), or
• using contractual clauses approved by the competent authority
• obtaining your explicit consent, where required under applicable laws
We may also make use of secure cloud-based services to store your data. All third-party providers are contractually obligated to handle your data securely and only for specified purposes, in line with legal requirements.
How long will we keep information about you?
We will retain your personal information on our systems only for as long as needed for the purposes stated in this Privacy Policy, or as required by law. Retention may also be extended if necessary to establish, bring, or defend legal claims. For example, we retain contact information (such as mailing list data) for 12 (twelve) months unless otherwise required by applicable regulations.
Right to complain
You have the right to raise a complaint about how your data is being processed. If you are based in the UAE or Saudi Arabia, you may file a complaint with the respective data protection authority:
• In the UAE: The UAE Data Office
• In KSA: The Saudi Data and Artificial Intelligence Authority (SDAIA)
We recommend contacting us first so we can attempt to resolve your concern directly.
Contact us at: uae@airbridge.com
Changes to this Privacy Statement
We may update this Privacy Statement at any time by publishing an updated version. The new version will be effective from the date of publication. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your data.